The Cool-Safe Recovery Hub is now live!

We know you’d love less paperwork, better tracking and more time back in your day.

That’s why we have developed the Cool-Safe Recovery Hub – your new online space designed to make refrigerant recovery simple, fast and stress-free. 

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What you can do in the Recovery Hub:

  • Book Coolest Courier collections: Pre-filled forms mean no more typing everything out.

  • Track your courier in real-time: Know exactly where your cylinders are.

  • Request Cool-Swap cylinders: Once you're registered, get what you need in just a few clicks.

  • Check your Bounty Buy-Back payments: If authorised you can see your earnings anytime.

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Why it matters:

Your time and money are valuable.

Whether you're using Coolest Courier to avoid the depot run, Cool-Swap to boost recovery capacity by using our loan cylinders, or earning $40/kg through Bounty Buy-Back, we're here to make it all easier. 

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Getting started is simple:

  • New  to  Cool-Safe and the Recovery Hub? Register here 

  • Used Cool-Safe services previously? Click here 

  • Already registered with the Recovery Hub? Login here

If you need any help, call us on 0800 134 410 and we'll walk you through the set up. 

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FAQs

1. What is the Recovery Hub? 

2. Who should use the Recovery Hub? 

3. Can my team work off one registration and login? 

4. How do I get access to the Recovery Hub? 

5. Why do I have different menu options than other people in my organisation? 

6.  How do I change my access level? 

7. What does each menu option provide? 

8. Can’t find an answer?