The Cool-Safe Recovery Hub is now live!

We know you’d love less paperwork, better tracking and more time back in your day.

That’s why we have developed the Cool-Safe Recovery Hub – your new online space designed to make refrigerant recovery simple, fast and stress-free. 

What you can do in the Recovery Hub:

  • Book Coolest Courier collections: Pre-filled forms mean no more typing everything out.

  • Track your courier in real-time: Know exactly where your cylinders are.

  • Request Cool-Swap cylinders: Once you're registered, get what you need in just a few clicks.

  • Check your Bounty Buy-Back payments: If authorised you can see your earnings anytime.

Why it matters:

Your time and money are valuable.

Whether you're using Coolest Courier to avoid the depot run, Cool-Swap to boost recovery capacity by using our loan cylinders, or earning $40/kg through Bounty Buy-Back, we're here to make it all easier. 

Getting started is simple:

  • New  to  Cool-Safe and the Recovery Hub? Register here 

  • Used Cool-Safe services previously? Click here 

  • Already registered with the Recovery Hub? Login here

If you need any help, call us on 0800 134 410 and we'll walk you through the set up. 

FAQs

1. What is the Recovery Hub? 

2. Who should use the Recovery Hub? 

3. Can my team work off one registration and login? 

4. How do I get access to the Recovery Hub? 

5. Why do I have different menu options than other people in my organisation? 

6.  How do I change my access level? 

7. What does each menu option provide? 

8. Can’t find an answer?