News

Making things easier for you

2024-08-06

We're growing the team to make destroying your redundant and recovered refrigerant even easier.

Introducing Katrina Bate who joins us as Cool-Safe's Customer Service Coordinator. She has extensive experience in customer services across a number of industries in New Zealand, including running her own businesses.

Katrina is passionate and committed to creating strong relationships. Her role will focus on offering support to the industry on bounty payments, our Coolest Courier service and any other queries you have.  

You can contact Katrina on our brand new dedicated customer service number.

0800 134 410

Latest
2026-09-25

Got over 200kg of refrigerant to hand over? Here's the smart way to plan it.

Clearing a single refrigerant stream over 200kg? Learn how Bulk Buy-Back rates, direct courier transport, and Recovery Hub booking keep your NZ workshop clear.

2026-09-16

What to look for in a refrigerant recovery partner

Six questions to ask any refrigerant recovery provider, covering destruction, collection, cylinders and what you get paid.